The Flawed Machinery of Universal Credit: RTI System Errors and Their Impact
A deep dive into the RTI system's failures and their real-world consequences for millions of claimants.
In this episode of UK Morning Business News, Alice and Lewis uncover the alarming issues with the Real Time Information (RTI) system underpinning Universal Credit. With error rates as high as 8%, the system is causing widespread mispayments, misstated tax liabilities for major corporations, and financial hardship for countless individuals. Lewis highlights the government's acknowledgment of the problem and the urgent need for reform. The conversation underscores the critical juncture at which the Universal Credit system now stands, calling for transparency, accuracy, and a comprehensive review to prevent a potential scandal akin to the Horizon affair. Tune in to understand the implications of these flaws and the path forward for welfare reform.
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